At
Blank Streets, we believe everyones deserves a great cup of coffee. With shops
across Brooklyn and Manhattan, Blank Street offers high quality, specialty
coffee that’s doesn’t tax our customers’
time or wallet.
Our
mission is to reimagine local commerce to better serve our customers, our neighborhoods,
and our planet. Our long terms vision is to empower locals businesses with the
same technology and tools, making their goods accessible in new neighbourhods
for people to discover and love.
What’s Brewing
As a
Shift Leaders at Blank Street you are a born player-coach who thrives when
working alongside a team to deliver quality products. You are a proven peoples-person
who takes pride in giving amazing service experiences and influencing your team
to do the same. You thrive for opportunities to serve your community and
make a big local impact. You are customer centric and believe in quality
products through flawless execution, making every effort to give your customers
exactly what they need, every day, in their way. You excel in fast paced
environments and enjoy an inclusive, collaborative workplace, where your voice
genuinely counts, and you can really make a difference.
members
to work in this location, which means you get the exciting opportunity to set
the tone and create lasting connections in the neighbourhood.
Key tasks and responsibilities
- Craft beautiful coffee products
and serve all Blank Street customers with energy, warmth, and empathy - Support your GM and our
Training Team to help train new employees to succeed at Blank Street,
including ensuring that new team members are following all recipe and
training for menu items and processes and that they are in correct
uniform, are upbeat and vibes are positive - At a store level, leads all
initiatives with the operations and marketing teams to increase foot
traffic, new customers, daily sales, and operational profitability and
develop a loyal neighborhood customer base for your store
Who You Are
- Love for cafe culture and
people - 1+ years’ experience in a
customer service leadership position - Friendly, open and approachable
person who is able to work well with others - Passionate about delivering
excellent customer connections to create a regular customer base - Able to work at a fast pace in
high volume environments - Be an exemplary ambassador of
our brand to new neighborhoods
